This article focusses on the inﬂuence of digitalization on the performance of coaching services. Five relevant aspects are examined with regard to theopportunities and risk
(1) the coaching market,
(2) the coaching process,
(3 ) the communication between coach and client,
(4) the coaching methods and tools and
(5) the coach himself.
The considerations make obvious that the future development of coaching depends not only on further technical innovations, but also on the answers of the professional community to the challenges of digitalization described above.
The digitalization of coaching—Thoughts from the perspective of participating observation
Thomas Bachmann, Beate Fietze
Originally published in:
Organisationsberatung Supervision Coaching (2018)