Contact Design in Interaction Systems

Human communication and interaction, be it in relationships of two or more people, in groups, teams or organisations, is influenced by individual contact behaviour and can be described over time, e.g. by the formation of patterns. Both perspectives, that of the individual and that of the social system are the focus of research on contact design, group dynamics and team effectiveness.

We focus on the following topics and projects:

  • Contact and Contact Behaviour
  • Group Dynamics and Agility
  • Psychological Safety: Conditions of Emergence and Measurability
  • Interaction Support through AI in Online Video Communication

Literature

Bachmann (in Vorb.) Schwarmintelligenz oder „Gemeinsam sind wir blöd?!“ – Empirische Untersuchung zum Leistungsvorteil der Gruppe.

Lellinger, S., & Bachmann, T. (2017). Wie Organisationen den Kontakt zu ihrer Umwelt gestalten. Gruppe. Interaktion. Organisation. Zeitschrift für Angewandte Organisationspsychologie (GIO), 1-13.

Lellinger, S. & Bachmann, T. (2016). Die Kontaktgestaltung im Coaching. Organisationsberatung, Supervision, Coaching (23), S. 297-310.

Bachmann, T. (2016). Scheitern im Coaching - Zwischen Handwerk und Beziehungskunst. In S. Kunert (Ed.), Failure Management - Ursachen und Folgen des Scheitern. Wiesbaden: Springer VS.

Bachmann, T. (2015). Gruppendynamik und Coaching. In A. Schreyögg & C. Schmidt-Lellek (Eds.), Die Professionalisierung von Coaching. Ein Lesebuch für den Coach. Wiesbaden: Springer VS.

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